These terms cover your use of Letronna: the website at letronna.ai, the Letronna desktop app and command-line tool, and the hosted AI models and account services behind them (together, "the Service"). The Service is provided by Gadlus LLC ("Letronna", "we", "us"). By creating an account or using the Service you agree to these terms.
Who sells to you
Who sells you a plan or credit depends on how you pay. Checkout and your receipt say which applies.
- Most purchases are sold through Link, Stripe's merchant of record service. Link provides payment support, handles returns, issues your receipts and invoices, and collects any sales tax or VAT, and Link's own terms apply to your purchase. Your card statement shows LINK.COM.
- Alipay, WeChat Pay, crypto and auto top-up purchases are sold by Gadlus LLC. Stripe processes the payment, and we issue your receipt and handle returns.
- Subscriptions started through Paddle stay with our online reseller Paddle.com, the Merchant of Record for those orders, until they end. Paddle provides customer service for them, handles returns, issues your invoices and collects any sales tax or VAT, and Paddle's own terms apply.
Your account
You need an account to use hosted models and cloud features. Keep your sign-in and any device tokens safe: you are responsible for what happens on your account. You must be at least 16 years old, or the age of digital consent where you live, to use the Service.
Plans and credit
- Free lets you use Letronna with your own model provider keys.
- Pro is a subscription, billed monthly or yearly. It includes hosted model credit: $20 with each monthly payment, or $240 at once with each yearly payment. Team is billed per seat, monthly or yearly, and each payment adds credit to the team's pool.
- Prepaid passes, bought with Alipay, WeChat Pay or crypto, give Pro or Team for one month or one year, with the same credit. They do not renew by themselves, and a Team pass keeps its seats until it ends.
- Auto top-up, if you turn it on, charges your saved card the amount you chose whenever your credit falls below the level you chose, at most three times a day, until you turn it off in Billing.
- Credit can be bought in any amount from $1. It is spent as you use hosted models, at the prices shown in your dashboard, and does not expire while your account is open.
- Subscriptions renew automatically at the end of each month or year until you cancel. You can cancel at any time from Billing in your dashboard; the plan runs to the end of the period you have paid for. A seat added during a term is charged as shown when you add it.
- Credit and subscriptions are for use within Letronna. They have no cash value and cannot be transferred or exchanged for money, except as our Refund Policy allows.
LETRO
Letronna may let you use the LETRO token to buy credit or to stake for a daily allowance of AI usage. LETRO is a utility for using the Service; it is not an investment, and we make no promise about its price or value. Transactions on a blockchain cannot be reversed. Staking rewards are AI usage within Letronna only, never tokens or money. LETRO features are provided as described in your dashboard and may change or be withdrawn.
Acceptable use
Do not use the Service to break the law, to harm others, to generate content that sexualises minors, to attack or overload our systems or anyone else's, to resell access to hosted models without our permission, or to get around usage limits or payment. We may suspend or close accounts that do.
Your content
What you send to models and what they send back is yours. We process it to provide the Service and do not use it to train models. See our Privacy Policy for how data is handled.
AI output
AI models can be wrong. Check anything important before you rely on it, especially code that the tools run on your computer. You are responsible for what you do with the output.
Availability and changes
We work to keep the Service running but do not guarantee it will always be available or error free. We may change features, models and prices; price changes for subscriptions take effect from your next billing period, and we will tell you in advance.
Liability
The Service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the twelve months before the claim. Nothing here limits rights you have that cannot be limited by law.
Ending
You can stop using the Service and close your account at any time. We may suspend or end your access if you break these terms. Parts of these terms that by their nature should last after that, such as liability, continue to apply.
Contact
Questions about these terms: support@letronna.ai. For help with an order, you can also contact Link or Paddle through the link in your receipt.